Shipping Information
General Shipping
- All products are proudly printed in the United States.
- Orders are printed and shipped Monday – Saturday.
- Some items may be shipped separately.
When Will I Get My Items?
Listed Production Times
- Standard apparel typically ships within 3-5 business days.
- Embroidery, mugs, all sublimation items, and custom handmade products may take around 5-10 business days.
Shipping Times
United States
- Standard (6–12 Business Days)
- Expedited (4–8 Business Days)
International
- Standard (14–28 Business Days)
- Expedited (7–14 Business Days)
If you have any questions regarding your shipment, don’t hesitate to email us at support@riracha.com.
Tracking
When available, we will send you a tracking number along with the confirmation email, allowing you to track your package online.
Shipping Multiple Orders
Orders placed on the same day cannot be combined for shipping.
Shipping to Multiple Locations
We are unable to split a single order and ship it to multiple addresses. If you wish to ship items to different locations, you will need to place separate orders for each shipping address.
Address Changes
Unfortunately, once an order is in processing, we cannot change the shipping address.
Customs Charges and Delays
Some countries may impose import taxes, duties, and customs fees on imported goods. If applicable, these fees are determined and assessed by your country’s Customs office, and it is your responsibility to pay them. Additionally, there may be delays in delivery due to customs inspections, which are beyond our control. Please contact your local Customs office for more information.